Frequently Asked Questions

Everything you need to know about Ornge.

What is Ornge?

Ornge is a digital subscription service that delivers a beautiful HD wallpaper and curated daily news updates directly to your inbox.

How much does Ornge cost?

Ornge costs €0.99 per week and renews automatically until canceled.

How do I receive the wallpapers and news updates?

All content is delivered directly to the email address associated with your subscription.

Do I need to install an app?

No. Ornge works entirely through email. No app downloads or installations are required.

Why hasn't my subscription started immediately?

If you paid using SEPA Direct Debit, payment confirmation may take approximately 6–8 business days. Your subscription will begin after payment has been successfully confirmed.

Will I receive a confirmation email?

Yes. Once your payment has been confirmed and your subscription is activated, you'll receive a welcome email from Ornge.

How do I cancel my subscription?

Simply email our support team before your next billing date. Once your cancellation request is processed, future subscription charges will stop.

Can I get a refund?

Once a payment has been successfully confirmed and processed, refunds are generally not available. Please review our Refund Policy for full details.

What happens if my payment fails?

If a payment fails, your subscription may be suspended and you will stop receiving Ornge content. To regain access, you may need to subscribe again.

How can I contact support?

Email: hello@ornge.com
Phone: +44 XXXX XXX XXX
Support Hours: Monday–Friday, 10:00 AM–5:00 PM CET

Still have questions?

Contact our support team at hello@ornge.com and we'll be happy to help.

Ready to Get Started?

Join Ornge and enjoy a fresh wallpaper and curated news update every day.


Subscribe for €0.99 / Week
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